Refund Policy

TNS Technova Pvt. Ltd. official information page

Digital Products & Software

All software products, digital licenses, API services, cloud subscriptions, reseller panels, white-label setups and activated services are non-refundable once delivered, activated or used.

Service Fees

Setup charges, campaign management fees, development advance payments, consultation fees and marketing service fees are non-refundable after work has started.

Refund Exceptions

Refund may be considered only in cases of duplicate payment, payment deducted but not received, or service not delivered due to a confirmed technical issue from our side.

Refund Timeline

Approved refunds may take 7 to 10 working days to process depending on payment gateway, bank or UPI settlement timelines.

How to Request Refund

For refund related queries, contact our support team with payment proof, registered mobile number and order/service details.

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